Resolve payment friction before it becomes business failure.

MSME Catalyst helps businesses facing payment-related commercial friction organise their documents, understand possible routes and connect with an appropriate independent provider.

ODR Support runs on a dedicated micro-site

For clarity and focus, the ODR programme — how it works, choosing a provider, resources and the application — lives on a separate MSME Catalyst ODR site.

Go to the ODR micro-site

You are being taken to the MSME Catalyst ODR micro-site. This page auto-redirects in 6 seconds.

Apply

Submit your case and documents.

Initial screening

We check completeness and fit.

Case preparation

The Cluster Recovery Cell helps you organise evidence.

Neutral referral

You are connected to an appropriate independent provider — your choice.

Track & learn

Outcomes feed aggregate, de-identified learning.

Important boundaries

MSME Catalyst is not an ODR platform, law firm, mediator, arbitrator or court
It does not provide legal advice, compel participation, collect money or guarantee recovery
The statutory MSEFC pathway remains available and is not replaced