MSME Catalyst | ODR Support
Resolve payment friction before it becomes business failure.
MSME Catalyst helps businesses facing payment-related commercial friction organise their documents, understand possible routes, and connect with an appropriate independent provider.
The ODR journey
Apply
Initial screening
Case preparation
Neutral referral
Track & learn
Plain-language help
Understand your options before you act
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Evidence preparation
Get your invoices, POs, delivery proof and communications in order.
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Mediation & conciliation
Understand faster, less adversarial routes to resolution.
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Arbitration & statutory routes
Know when MSEFC and formal routes are the right path.
What this programme is — and is not
- MSME Catalyst is not an ODR platform, law firm, mediator, arbitrator or court
- It does not provide legal advice, compel participation, collect money or guarantee recovery
- The statutory MSEFC pathway remains available and is not replaced
Knowledge Hub
Blogs, podcasts & reports — on the main site
ODR insights live in the shared MSME Catalyst Knowledge Hub, not a separate library.
Facing a delayed payment?
Start with a prepared case.
Apply and the Cluster Recovery Cell will help you organise your documents and understand your routes.