Explainers
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ODR Home · Resources
ResourcesA library to help you prepare.
Explainer articles, checklists, templates and FAQs — in simple language, free to download.
Checklists
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Templates
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Category, tags, upload date and a downloadable PDF — all CMS-managed.
Guides
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Category, tags, upload date and a downloadable PDF — all CMS-managed.
FAQs
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Category, tags, upload date and a downloadable PDF — all CMS-managed.
Explainers
Resource title to be added
Category, tags, upload date and a downloadable PDF — all CMS-managed.
Frequently asked questions
What counts as “payment friction”?
A delayed receivable, a disputed invoice, or a stalled settlement with a buyer or counterparty — money you've earned that hasn't been paid.
Does MSME Catalyst take a cut of what I recover?
No. MSME Catalyst does not collect money and does not take any share of recovery.
Will I still be able to go to MSEFC or court?
Yes. The statutory MSEFC pathway and formal legal routes remain fully available. ODR is an option, not a replacement.
Do you give legal advice?
No. We help you organise your case and understand routes. We do not provide legal advice, and submitting a form does not create a lawyer-client relationship.